Delivery Policy

Thank you for shopping at Fabric Wall Stickers.

This policy sets out details of delivery for your online purchases. If you require clarification or have any questions please contact our Customer Service toll free on 1800 199 168 (9am to 5pm Monday to Friday).

Where we deliver

We deliver to all addresses within Australia and most international locations as well. Orders will be posted by Australia Post or couriers, so both street address and PO Box address are acceptable. In most of the scenarios, orders will be placed in your letterbox, no signature is needed.

Where are the orders sent from

We have warehouses in Australia and the US. So depending on the delivery address and our warehouse stock level, your order will shipped from one of our warehouses. We will try to fulfill your order at the nearest and fastest warehouse.

How and when we deliver

Most of the orders will be dispatched in one to three business days. Also, there might have some scenarios lead to the delay of dispatch, like labels re-print, printer break down and other unexpected happens. An estimated dispatch date will be displayed at the shopping cart page. Please allow from the confirmation of dispatch:

• 1-3 working days for express post within Australia;
• 2-5 working days for regular post to a capital city in any State in Australia;
• 3-7 working days for regular post to other locations within Australia;
• 2-14 working days to other countries outside Australia.

Please note that these delivery times are estimates only, and actual delivery times may vary. We are not responsible for any late delivery or failure to deliver due to circumstances beyond our reasonable control.

Delivery Fees

Please refer to the postage fees at the checkout page.

Delivery Problems

If your delivery has not arrived, please contact our Customer Service. If you wish to return a product delivered damaged or otherwise, please refer to our Return Policy.

Last Edited on 2 May 2022